How we handle data, privacy, and account information.

Details

Last Updated: June 2026 Welcome to Genify Cloud . Genify Cloud is an online marketplace that enables users to discover, compare, purchase, and deploy AI agents, automation tools, AI assistants, workflows, and related digital products from independent creators and vendors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website and services. By using Genify Cloud, you agree to the practices described in this Privacy Policy. 1. Information We Collect Information You Provide We may collect information that you voluntarily provide, including: Full name Email address Billing information Account credentials Company or business information Customer support communications Product reviews and feedback Seller profile information Content submitted through the platform Information Collected Automatically When you use our website, we may automatically collect: IP address Browser type and version Device information Operating system Referral URLs Pages visited Usage statistics Cookies and similar technologies 2. How We Use Your Information We use information to: Create and manage user accounts Process purchases and payments Deliver purchased products and services Facilitate transactions between buyers and sellers Provide customer support Improve platform functionality Personalize user experiences Detect and prevent fraud or abuse Comply with legal obligations Send important account and service notifications 3. Marketplace Transactions Genify Cloud operates as a marketplace for digital products and AI-powered services. Products listed on the platform may be offered by Genify Cloud or by independent creators, developers, and vendors. When you purchase a product through the platform, we may share information necessary to complete the transaction, including: Customer name Contact information Order details License information Transaction status Product access requirements Sellers may only use customer information for order fulfillment, customer support, and legal compliance. 4. Digital Products and Service Delivery Genify Cloud provides access to digital products, including: AI agents AI assistants Automation workflows APIs and integrations Software tools Prompt libraries Templates and digital assets To provide these services, we may process information related to: Purchases and subscriptions Product access License activation Account activity Usage metrics Technical support requests This information is used solely for operating and improving the platform and delivering purchased products and services. 5. Payment Processing Payments made through Genify Cloud may be processed by trusted third-party payment providers, including Stripe, PayPal, Cryptomus, and other supported payment services. We do not store complete payment card information on our servers. Payment information is processed directly by the selected payment provider according to their own privacy and security policies. 6. Cookies and Similar Technologies We use cookies and related technologies to: Maintain user sessions Remember preferences Improve website performance Analyze traffic and usage Enhance security Prevent fraud You may manage cookie preferences through your browser settings. Disabling cookies may affect certain platform features. 7. Information Sharing We do not sell personal information. We may share information with: Payment processors Hosting providers Analytics providers Customer support providers Security and fraud prevention services Independent sellers involved in transactions Government authorities when legally required Information is shared only when necessary to provide services, comply with legal obligations, or protect the security of the platform. 8. Data Retention We retain personal information only for as long as necessary to: Provide services Complete transactions Maintain business records Resolve disputes Enforce agreements Comply with legal obligations 9. Data Security We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. 10. International Data Transfers Your information may be stored or processed in countries outside your country of residence. By using Genify Cloud, you acknowledge that your information may be transferred internationally where permitted by applicable laws. 11. Your Rights Depending on your location and applicable laws, you may have the right to: Access your personal information Correct inaccurate information Request deletion of your information Restrict certain processing activities Object to processing Request data portability Withdraw consent where applicable Requests may be submitted using the contact information provided below.